BC Game Customer Service and Help Line
The BC Game customer support service is available 24/7 via email, online chat on the BC Game app or website, and social networks. For common issues, there are FAQ and Help Center blocks with quick solutions. Pakistani players can get assistance for free directly in Urdu.
Communication via email is perfect for complex issues or situations that require a detailed description and attachments. Send your requests at [email protected] (general issues) or [email protected] (feedback, reviews). We will respond within 2-3 business days.
On-site Chat
Live chat, available in a pop-up window on the BC Game start page, is the quickest way to receive help. Just click on the headphone icon in the lower right corner, go to the Messages tab, and describe your problem. Our managers will write you back in a few minutes.
FAQ
Is It Possible to Communicate in Pakistani?
Yes, you can communicate directly in Urdu. Even if our support consultant doesn’t speak your native language, the system will automatically translate the request and answer.
Can I Register Multiple Accounts at BC Game?
No, one player is allowed to have only one account at BC Game. Creating multiple profiles will be considered suspicious activity, and all duplicate accounts will be blocked.
Is There a Welcome Bonus for Newcomers at BC Game?
Yes, we have a generous welcome bonus of 1,200% up to 28,491,348 PKR on the first four deposits. All you need to do is to register at BC Game and top up your account.
Social Networks
You can also use the BC Game social networks to stay updated on the latest news, promotions, and events. Follow us on: